FAQ
Why can't I view my spouse's claim history?
How do I order an ID card or order a replacement ID card?
Can I refer a dentist who is not in your network?
Do I pay my deductible to the insurance company or to the dentist?
Where can I request additional dental cards, enrollment forms or provider information?
When will I receive my FCL Dental cards and what do they look like?
Who do I contact to verify my Dental coverage?
If there an eligibility issue who do I contact?
Who do I contact if a member has a claim issue?
When will I receive my dental renewal?
I would like to add Vision Coverage to my account. What do I do?
Will my members receive a dental card if our program is a DHMO?
How do I refer a dentist to the FCL Dental Network?
A payroll company handles the eligibility for our dental benefit program. Can FCL Dental work with them to manage this process?
How do I find a dentist?
Do you take attachments via Electronic Claims (EDI)?
I forgot my password online, how can retrieve it?
Do you have a web portal for Dental Providers to submit claims?
Why can't I view my spouse's claim history?
How do I order an ID card or order a replacement ID card?
Can I refer a dentist who is not in your network?
Do I pay my deductible to the insurance company or to the dentist?
Where can I request additional dental cards, enrollment forms or provider information?
When will I receive my FCL Dental cards and what do they look like?
Who do I contact to verify my Dental coverage?
If there an eligibility issue who do I contact?
Who do I contact if a member has a claim issue?
Why can't I view my spouse's claim history?
How do I order an ID card or order a replacement ID card?
Can I refer a dentist who is not in your network?
Do I pay my deductible to the insurance company or to the dentist?
Where can I request additional dental cards, enrollment forms or provider information?
When will I receive my FCL Dental cards and what do they look like?
Who do I contact to verify my Dental coverage?
If there an eligibility issue who do I contact?
Who do I contact if a member has a claim issue?
Why can't I view my spouse's claim history?
How do I order an ID card or order a replacement ID card?
Can I refer a dentist who is not in your network?
Do I pay my deductible to the insurance company or to the dentist?
Where can I request additional dental cards, enrollment forms or provider information?
When will I receive my FCL Dental cards and what do they look like?
Who do I contact to verify my Dental coverage?
If there an eligibility issue who do I contact?
Who do I contact if a member has a claim issue?