Dear Customers and Business Partners,
We recognize this is an unprecedented time for
everyone – a time that, for many, is filled with uncertainty.
We understand the importance of providing you, your
members and your patients with the dental services they need. We want you to know you have our commitment
to continue providing you with the services you depend on.
In response to the current situation, we have made
the decision to have employees in our offices, who can perform their jobs
remotely, work from home through at least April 6, 2020. Please remain assured that although we have
implemented this measure, we consider this action to be business as usual.
Additionally, in order to further ensure the health
and safety of employees who will remain onsite or come onsite periodically, we have
implemented the following measures for the next 8 weeks:
- No guests, visitors, sales agents or brokers will
be allowed in the corporate office.
- No meetings or conferences requiring the in-person
attendance of any external parties will be held at the corporate office. This includes the hosting of any onsite
audits/auditors. However, we remain
committed to producing most, if not all, audit documents electronically should
the need arise.
- Suspension of corporate travel.
These precautionary measures have been taken to
limit the potential spread of the virus, to support our employees in this
challenging time and to ensure we maintain our ability to serve you, our
customer, for the long term. Our senior leadership
team remains vigilant and is monitoring the situation in real time and
responding rapidly as conditions evolve.
Please be safe and stay healthy.